Cancelling Your Card

If you cancel your application prior to the completion of the AusCheck background check a cancellation fee of $25 will apply

Conditions of Issue and Use

You are about to apply for your MSIC through ClientView Pty Ltd and it is important that you understand the conditions of its issue and use including:

How to properly display your MSIC
When and where to display your MSIC
What to do if your MSIC has expired, cancelled or damaged
What to do if you no longer have an operational need for your MSIC
What to do if your MSIC is lost, stolen or destroyed
What to do if you legally change your name
Responsibilities of escorting as an MSIC holder

These conditions are outlined in the Maritime Transport and Offshore Facilities Security Regulations.

It is an offence under these regulations not to comply with the MSIC conditions of issue and use. Offences apply and can attract substantial fines.

How to properly display your MSIC

When wearing your MSIC it must be:

Attached to your outer clothing
Worn above the waist
Displayed at the front or side of your body
The whole front of the MSIC must be clearly visible

	OR
Front View		Side View

If the photograph or any other part of the MSIC is obscured, your MSIC is not properly displayed.

You are committing an offence if your MSIC is not properly displayed in a maritime security zone.

There are a number of methods to assist you to properly display your MSIC depending upon the workplace you work in. Some examples include lanyards worn around the neck or clear plastic Velcro armbands that can be worn on the outer layer of clothing. For further advice, speak with your employer or contracting authority about the most effective method of displaying your MSIC.

For the MSIC to be valid within a maritime security zone, the photo must be that of the wearer. If this is not the case the MSIC is invalid and the wearer has committed an offence. Your MSIC has been issued only to YOU. You cannot lend or give your MSIC to any other person. If another person attempts to use your MSIC they will be committing an offence.

Failing to properly display an MSIC can attract a fine of 5 penalty units (approximately $550) for a first offence. Subsequent offences can attract penalties of up to 10 penalty units (approximately $1,100) for a second offence and up to 20 penalty units (approximately $2,200) for a third offence.

When and Where to display your MSIC

You must wear your MSIC whenever you enter and remain within a maritime security zone. If you do not properly display your MSIC at all times when in a maritime security zone you have committed an offence.

Failing to properly display your MSIC in a maritime security zone is an offence and can attract a fine of 5 penalty units (approximately $550) for a first offence. Subsequent offences can attract fines of up to 10 penalty units (approximately $1,100) for a second offence and up to 20 penalty units (approximately $2,200) for a third offence.

You may be directed to display your MSIC to a security officer. When giving this direction, the security officer (either a law enforcement officer or a maritime security inspector) must present their official identification.

Failure to comply with a lawful request to display your MSIC can attract a fine of 10 penalty units (approximately $1,100).

If you encounter someone who is not displaying an MSIC in a maritime security zone you should immediately report the event to security staff and or the facility operator. If safe to do so, you should also challenge the person and ask them to display their MSIC.

Maritime Security Zones

There are a number of maritime security zones across Australia where the MSIC provisions apply. These include:

Land side restricted zones – these zones are used to provide controlled access to landside areas
Cleared zones – used to facilitate the screening of persons and/ or goods that move on and off of specific vessels
Water side restricted zones – used to provide controlled access to waterside areas including berths, jetties and moorings
Ship security zones – used to control access around a moving security regulated ship
On-Board Security zones – used to control access to areas or parts of security regulated ships
Offshore Security zones – used to control access around and within regulated offshore oil or gas facilities

The Department of Transport & Regional Services (DOTARS) website contains additional information about these zones for all ports, port facilities, security regulated ships, and offshore oil and gas facilities.

What to do if your MSIC has expired, cancelled or damaged

You must return your MSIC to ClientView Pty Ltd by registered mail within 30 days or less in the following circumstances:

Your MSIC has expired
You have been notified in writing that your MSIC has been cancelled or
Your MISC has been damaged, altered or defaced either permanently or temporarily

Failure to return your MSIC to ClientView Pty Ltd within 30 days in these instances can attract a fine of 10 penalty units (approximately $1,100).

What to do if you no longer have an operational need for your MSIC

You must return your MSIC to ClientView Pty Ltd by registered mail, if your circumstances change and you no longer have an operational need to hold an MSIC. If you do not need to enter a maritime security zone in the next 12 months, you no longer have an operational need to hold your MSIC and it must be returned.

You have 30 days to return your MSIC to ClientView Pty Ltd from the moment that you become aware of any such change in your circumstances.

Failure to return your MSIC to ClientView Pty Ltd in this instance is an offence and can attract a fine of 5 penalty units (approximately $550).

What to do when your MSIC is lost, stolen or destroyed

You should keep your MSIC secure at all times, even when it is not being worn. You must also report the loss, theft or destruction of your MSIC to ClientView Pty Ltd.

If your MSIC is lost stolen or destroyed, you must submit a statutory declaration to ClientView Pty Ltd by registered mail within 7 days of becoming aware of the loss, theft or destruction.

If your MSIC is stolen, you must immediately report the theft to the appropriate State or Territory Police. A copy of the Police Report or any other information issued by the Police must also be forwarded to ClientView Pty Ltd by registered mail within 7 days of becoming aware of the theft.

ClientView Pty Ltd will replace your lost, stolen or damaged MSIC for a fee. You may have to apply for a temporary MSIC while your application for MSIC renewal is being progressed. A temporary MSIC may be available from the relevant maritime security plan, ship security plan or offshore oil or gas facility security plan holder e.g. Port Operator or Port Facility Operator.

Failure to report the loss, theft or destruction of an MSIC to ClientView Pty Ltd can attract a fine of 10 penalty units (approximately $1,100).

What to do if you legally change your name

If you change your name, you must provide written evidence of your name change to ClientView Pty Ltd by registered mail. When you change your name you must replace your MSIC.

You have 30 days to return your original MSIC to ClientView Pty Ltd for destruction following receiving your replacement MSIC.

Replacing your MSIC

Your MSIC may be replaced by ClientView Pty Ltd if:

It has been lost, stolen or destroyed and you have properly reported the event
The MSIC requires renewal (the MSIC is within 6 months of the expiry date and you still have an operational need to maintain the MSIC)
You have changed your name and have provided appropriate written evidence of your name change to ClientView Pty Ltd by registered mail.

The replacement MSIC will be the same cost as the original MSIC and will have the same expiry date as the original it replaces.

Responsibilities of monitoring or escorting visitors

A person who requires entry to a maritime security zone and who does not hold an MSIC will be treated as a visitor. All visitors must be monitored or escorted whilst they are in a maritime security zone by a valid MSIC holder. Access and visitor procedures will vary according different maritime security zones and will be explained at site inductions.

As a valid MSIC holder, you may be asked to continuously monitor or escort a visitor. This should be undertaken in accordance with the procedures set out in the relevant maritime security plan, ship security plan or offshore oil or gas facility security plan and relevant site induction.

Failure to properly monitor or escort a visitor is an offence and can attract a fine of 5 penalty units (approximately $550).